FREEMIUM
€ 0 / Monthly
- Unlimited surveys
- 2 languages
- 100 responses
- Unlimited sendings
STARTER
€29 / Monthly per moderator*
*at least 2 moderators
- With feedback management patform
- Unlimited surveys
- Unlimited assistance
- 3 languages
- 800 responses
- Unlimited invitations
- Smart DATA
- All functions
GOLD
€45 /
Monthly per moderator*
*at least 3 moderators
- With a feedback management platform
- Unlimited surveys
- Unlimited assitance
- 5 languages
- 5000 responses
- Unlimited invitations
- SMART DATA
- All functions
PLATINE
€ 85 / Mois par modérateur*
à partir de 3 modérateurs
- Gestionnaire d'avis
- Unlimited surveys
- Unlimited assistance
- 5 languages
- 10.000 responses
- Unlimited invitations
- Smart DATA
- All functions
*More than 10.000 responses ? Ask us an offer !
(Seerus provides adapted solutions for specific situations: SLA, own environnement, or even tailormade feedback management solutions).

DETAILS
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FREEMIUM |
STARTER |
GOLD |
PLATINE |
| SURVEY MANAGEMENT |
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| NPS* SATISFACTION SURVEY |
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| VIDEOS, IMAGES AND LIKE BUTTONS INTEGRATIONS |
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| INTRODUCING TEXT |
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| INTRODUCING VIDEOS TO CONCLUDE OR INTRODUCE THE SURVEY |
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| CONDITIONAL QUESTIONS |
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| OTHER TYPE OF QUESTIONS (NPS, OPEN QUESTIONS, RADIO BUTTON, GRID,...) |
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CONTENT SURVEY (CONDITIONAL TEXTS: MAKE YOUR SURVEY AS IF IT WAS A CONVERSATION
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| TEXT CUSTOM (ORGANIZE THE CHARACTERS OF YOUR TEXTS) |
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| SUGGEST QUESTIONS |
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| PAGE BREAK |
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| TARGETING TOOL (SELECT PROFILED RESPONDENTS) |
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| MULTI-LINGUAL (TILL 5 LANGUAGES) |
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| CONTEST & INCENTIVES |
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| DURATION PER SURVEY |
3 months |
Yearly |
Yearly |
Yearly |
| SURVEY ON A WEBSITE (IFRAMES) , ON SOCIAL NETWORKS, EMAIL |
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| DATA MANAGEMENT |
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| REALTIME ANALYSIS & FEEDBACK |
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| RESULTS & GRAPHS |
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| AUTOMATED RELATIONSHIP ANALYSIS |
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| EXPORT PDF |
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| EXPORT EXCEL |
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| AUTOMATED ANALYSIS ON NPS |
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| DIY ANALYSIS |
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| FILTER & COMPARE ANALYSIS |
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| REPORT SENDER (SEND YOUR ANALYSIS BY MAIL DIRECT FROM YOUR PLATFORM) |
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| TEXT ANALYSIS (WORDS USED PER TYPE OF CLIENTS) |
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| BENCHMARKING (COMPARING WITH COMPANIES IN THE SECTOR AND SHARE WHEN YOU'RE BETTER) |
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| COMPARE DATA PER SECTOR (COMPARE YOUR DATA WITH OTHER DATA IN THE SAME SECTOR) |
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| FEEDBACK MANAGEMENT |
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| PERSONNALIZED EMAIL TEMPLATES |
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| MASS MAILING INTEGRATED |
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| ALERTS & NOTIFICATIONS CONFIGURATION |
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| "MULTI LEVEL" USER ACCOUNTS |
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| HISTORIQUE DE SATISFACTION CLIENT PAR CLIENT |
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| MODERATE REVIEWS |
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| ANSWER TO REVIEWS |
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| ADDITIONAL REVIEWS COLLECTED |
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100EUR/100 reviews |
350EUR/1.000 reviews |
300EUR/1.000 reviews |
| REVIEWS MODERATORS |
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10eur/month/additional modérator |
5 eur/month/additional modérator |
5 eur/month/additional modérator |
| CERTIFICATIONS |
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on demand |
on demand |
on demand |
| REPUTATION MANAGEMENT |
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| SHARE FEEDBACK ON FB, TWITTER, LINKDN |
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| NPS RESULTS IFRAME INTEGRATOR (STATIC OR/AND DYNAMIC) |
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| GOOGLE CONNECTOR (REVIEWS ON GOOGLE MY BUSINESS & RESULTS) |
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| SEERUS SUPPORT |
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| CHAT SUPPORT (FR-EN) |
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| PHONE SUPPORT (FR-EN) |
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| MAIL SUPPORT (FR-EN) |
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| PERSONALIZED SURVEYS (INTEGRATE NAMES, OR ANY PERSONAL INFORMATION) |
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| PERSONALIZED URL |
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| SPECIFIC DESIGNED SURVEY (STANDARD) |
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249EUR |
249EUR |
FREE |
| CREATION OF A PROFESSIONAL (SATISFACTION) SURVEY BY SEERUS |
on demand |
on demand |
on demand |
on demand |
| DB INTERCONNECTION |
on demand |
on demand |
on demand |
on demand |
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| TRAINING |
on demand |
on demand |
2 hours |
2 hours |
| ANALYSIS AND CONSULTANCY |
on demand |
on demand |
on demand |
on demand |
| API 1 (AUTOMATE THE SENDING OF SURVEYS) |
0.10cent/survey sent |
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| API 2 (AUTOMATE TRANSFER OF ANSWERS) |
0.10cent/answer |
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| SUPPORT FOR API INTEGRATIONS |
250eur |
250eur |
250eur |
FREE |
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Next developments (ALL FUNCTIONNALITIES & SERVICES)
*NPS®, Net Promoter® et Net Promoter® Score are brands of Satmetrix Systems, Inc., Bain & Company et Fred Reichheld.
CONTACT US FOR YOUR SUBSCRIPTION